It is available to ship to Australia, New Zealand and India.

Orders within Australia will be charged $12 for standard shipping. here is a $16 charge for express shipping. (All shipping including tracking number)

Over $100, we offer free shipping.

Internationally, different standards apply.

It usually takes 48 hours for orders to be dispatched. The average delivery time for east coast Australian orders is five working days. There may be a delay in delivery to remote areas and areas on the west coast of Australia.

Shopify Pay, PayPal Pay

Send us an email immediately if you wish to modify or cancel an order. We can be reached at info@ecomimeshop.com.au.

Once an order has been dispatched, it cannot be cancelled or modified. Orders that have been dispatched may be canceled or modified in accordance with our refund/exchange policy.

There is a limit of one discount code per order.

Inoom products can be used by both dogs and cats.

You can use it straight, but we recommend a 1:4 ratio for dilution or lathering.

(1 Shampoo or Conditioner : 4 Water)

All of our Inoom products are certified vegan and made by a company that has been making baby products for over 30 years, so they are of high quality and hygienic enough.

We use rosemary oil in our products.
Not only does it smell great, but it also promotes the health of your furry friends' skin and coat.

Our Inoom products are suitable for the double-coated dogs. Dogs with double coats tend to have more tangles, which can affect their skin. Inoom's moisturizing ingredients and gentle texture help to prevent tangles and moisturize the skin.

Our Inoom products are mild enough to be used by young puppies, as they have been tested non-irritating to the skin.

Typically, puppies start walking around 8 weeks of age after they have been vaccinated and have developed antibodies, so we recommend starting at this age.

We don't contain any ingredients that are harmful to pets (tea tree oil, cacao, grapes, xylitol, caffeine, alcohol), so a small lick shouldn't be a problem. So you can rest assured.

The tear cleaner can be used once a day (in cases of severe tearing, it can be used up to twice a day). The ear cleaner should be used twice a week, and the mist can be used as needed.

When using tear and ear cleaners with cotton swabs, apply enough to thoroughly moisten the cotton. For the mist, it's fine to spray multiple times as long as the coat is not soaked through.

However, when applying the ear cleaner directly to the ear, check the below question instruction.

It's better to pour the product directly into your ear to dissolve earwax, rather than putting cleaner on a cotton swab and wiping it out. (Our products are safe to pour directly into the ear because of the fast-drying ingredients, including propylene glycol and butylene glycol.)

We recommend using a generous amount (1 to 2 squeezes), and after pouring the ear cleaner, close the ear, massage for at least 5 to 10 seconds, and then release your hand - your pet may be able to shake out the wax on their own.
If not, you can also try blowing into their ears to encourage them to remove the wax.
Afterward, simply wipe the surface clean with a cotton ball.